Shipping is of the utmost importance. It is no secret that customers judge a business based on how efficient the shipping process is. This is why you should make sure that your shipping methods are optimized. The following tips will help you do just that.
Simple Software Update
The sad truth is that many companies forget to verify addresses. This little mistake can cost a company produce, time, money, and even customers. Yes, a mistake could be the customer’s fault, but he or she will probably not take the blame for the error. A customer will more than likely be upset with you. It is a good idea to use an address validation software. You can run your entire list of addresses through this software. It should be noted that this software also formats addresses to make sure they match postal records.
Technology has been moving forward for some time, and it is a great time to implement some of the most effective tools for your business, which happens to be telematics. Telematics is just a fancy word for GPS tracking. You want to implement this technology throughout your delivery fleet. Tracking vehicles will help you optimize routes to reduce fuel costs. It will also help monitor drivers and ensure that they have been driving responsibly. It also gives you the opportunity to provide customers with tracking, which is an invaluable service nowadays.
Quality of Packaging
Making sure a package is delivered on time is one task, but making sure it is delivered in good condition is a different story. The condition of the package depends entirely on the quality of the packaging. This is why it is important to invest in quality packaging materials, like container boards or corrugated paper that you can get from places like Commonwealth Inc, or other places that provide that particular type of material. The point is that you want to make sure that you have the right materials for the job.
There are times when a customer lives outside the city limits or simply outside the routes where you deliver. At this point, you can transfer the delivery to a local courier service, which is sometimes referred to as outsourcing. This reduces costs and ensures that your customer gets his or her order as promised.
These tips should help you improve your business’ shipping methods and processes. This should ultimately save money and boost your reputation. Your customers will be happy, too.